My Lindsey and Kailey are back from the hospital today!! Yea!! I was so happy with Kailey's new head. The color is amazing! Lindsey came with her red hairpin! Yippie!! I was so excited looking over these things that it was actually my husband who pointed out that the neck strings were gone! Grrrrrrrrrr! (Can you believe my husband noticed this before I did, LOL?) AG did EVERYTHING else I asked them to do, except this one thing. I immediately picked up the phone, and they are sending me return labels to ship them back out. Ah well. I'm so happy to have them home, even for a little while! I was missing them terribly!